Terms and Conditions
1. Acceptance of Terms
By accessing or using Dreams of Lily’s services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Custom Creations
Dreams of Lily specializes in crafting custom designs based on your specifications. We reserve the right to decline any request that goes against our values or may be deemed inappropriate.
3. Order Process
Inquiry Submission: Submitting an inquiry initiates the order process. Provide accurate information regarding your preferences and design ideas.
Quotation: Once we receive your inquiry, we will provide a quotation based on the complexity and details of your request.
Payment: Full or partial payment is required before the commencement of the project. Payment details and methods will be communicated during the ordering process.
Design Approval: A draft of the design will be shared for your approval. Any modifications should be communicated at this stage.
4. Intellectual Property
Ownership: Dreams of Lily retains the intellectual property rights of all custom designs until full payment is received.
Use of Designs: Upon full payment, you have the right to use the designs for personal or business purposes. However, reselling or distributing our designs without our explicit consent is prohibited.
5. Refund and Cancellation
Refund Policy: Refunds are considered on a case-by-case basis. No refund will be provided after the final design is approved.
Cancellation: Cancellation requests must be made before the design approval stage. The customer is responsible for any expenses incurred before cancellation.
6. Communication
All communication regarding your order will be conducted via email or other agreed-upon channels. Ensure your contact information is accurate, and promptly respond to any inquiries to avoid delays.
7. Confidentiality
We respect your privacy. Any personal or business information shared during the order process will be kept confidential and used solely to fulfill your request.
8. Changes to Terms and Conditions
Dreams of Lily reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website or notifying customers directly.
Contact Information:
If you have any inquiries or need clarifications regarding these Terms and Conditions, please contact us at info@dreamsoflily.com.
Thank you for choosing Dreams of Lily!